JULIEMAR PRODUCTIONS LLC

LEGAL STUFF

Our cancellation policy, waivers, terms and conditions, privacy policy for your reading pleasure. 

RELEASE AND ASSUMPTION OF RISK

I acknowledge that I intend to undertake an organized activity with Julie Hartigan (“Juliemar Productions LLC”) and that in order to do this I will need to involve myself in related aspects of such activity including, but not limited to special travel, risks of various kinds and degrees, differing living conditions and foods, a variety of interpersonal interactions, and close-quarter conditions, varying types of medical risks, hazards, availability of medical care and support, and differing weather conditions and terrain and any risks that may come of such. In consideration of, and as payment for, the right to participate in such activities, services, or food arranged for me by Juliemar Productions LLC  I have and hereby assume all the associated risks and conditions involved with such activities and shall hold Juliemar Productions LLC its officers, agents, third-party vendors, and employees harmless from any and all liability, actions, causes of action, debts, claims, and demand of any kind and nature whatsoever which I now have or which may arise out of or in connection with my trip or participation in any other activities arranged for me by Juliemar Productions LLC . The terms hereof shall serve as a release and assumption of risk for my heirs, executors, and administrators and for all members of my family, including any minors accompanying me. The limitations and exclusions of liability set out in this Contract apply to the maximum extent permitted by applicable law and survive termination of the Contract for whatever reason. This Release and Assumption of Risk is meant to complement the Assumption of Risk Provision Found in Section 13, Terms and Conditions, and any additional Assumption of Risk waivers I may have to sign based on my specific travel program.

CLIENT AGREEMENT

• The Client understands that they may have to deal with hostile environments including, but not limited to, changes in temperature, weather, terrain, government action, or culture. Dangers and medical problems may occur which are linked with the risks associated with the Client’s trip. This environment and traveling closely in a small group may generate stress problems for the Client. Juliemar Productions LLC  shall not be held liable or responsible for any instances laid out in the foregoing paragraph.  

• The trip leader or any person as so delegated by Juliemar Productions LLC may in the interest of safety request the participants to stop any activity, or in such circumstances as required, terminate the entirety of the trip at any time during said trip.  

• The Client has filled in all relevant forms and documents truthfully and agrees to the Release and Assumption of Risk.  

• The Client has read all the information supplied to you including the Terms and Conditions and have accepted them without qualification.  

• The Client shall be responsible for making all travel arrangements to and from the originating city, i.e. they shall be solely responsible for all costs, bookings, and other transportation-related arrangements to and from the city or location from which the trip begins.

• The Client is responsible for opting out of any physical activities during the trip such as yoga, long walks, staircases and hills, uneven terrain, or boat tours if the Client is not physically able to participate. Juliemar Productions LLC is not responsible for any compensation for missed activities on the trip and the Client is responsible for payment for any personal transportation procured such as local taxis.

• The Client is responsible for payment for any trip additions such as extra nights at hotels before or after the trip, optional massages during the trip, additional museum tours not listed on the itinerary, and upgraded wine tastings.

• The Client gives Juliemar Productions LLC permission to use any photographs or video footage taken during the adventure in their marketing materials.  

TERMS AND CONDITIONS

These are the terms and conditions which will apply to your booking. By booking a trip you agree to be bound to all terms and conditions. Your signature below confirms that you have read and agree to the Terms and Conditions on this form, and that you understand that these terms apply to all in your party (if multiple names appear on the attached invoice).

1. GENERAL STATEMENT

All persons who intend to make a booking, have sent in an application or deposit, have paid for a booking in any amount (partial or full), and/or will or have begun or completed a trip with Juliemar Productions LLC have carefully read and understand the Terms and Conditions that follow and all other Contract Documents. By making a booking by telephone, or on the website www.juliehartigan.com, or by email, or facsimile with Juliemar Productions LLC or its Agents, you accept on behalf of yourself and all those named on the booking including minors and persons with disabilities to be bound by these Terms and Conditions and Contract Documents. No persons shall be deemed to have booked a trip and Juliemar Productions LLC shall not assume any obligations and/or liability until timely receipt of the Applicant’s properly completed and executed Application Documents, and the deposit (together with the Medical Release, Trip Waiver, Payment Invoice, “Contract Documents”). Prior to a proper and timely booking, Juliemar Productions reserves the right to increase or decrease any and all prices. Juliemar Productions LLC, its affiliates, agents and representatives reserve the right to decline any booking at their discretion. The person or persons named on the booking are hereinafter referred to as the “Client”. All bookings are made with Juliemar Productions LLC , however, Juliemar Productions LLC may utilize the service of agents, affiliates and/or third-party suppliers for various services provided for or associated with your trip. These Terms and Conditions together with the Contract Documents shall constitute the entire agreement between Juliemar Productions LLC and the Client relating to the subject matter herein, and shall constitute a binding agreement. There are no verbal or written; representation(s), warranties, collateral agreement(s), prior agreement(s), description of services, or conditions, other than as expressed herein. The service to be provided is/are the trip(s) referred to in the booking confirmation.

2. CONDITIONS OF CARRIAGE

Carriage by road, air or by sea is subject to the individual carriers’ conditions. Juliemar Productions LLC’s liability for death, and/or personal injury, and/or loss of and/or damage to luggage may be limited by the conditions in this agreement, international conventions, treaties, or any applicable law including the Athens, Warsaw or Montreal Conventions.

3. MEDICAL

Clients and their medical practitioner(s) are obligated to review, complete, sign and return to Juliemar Productions LLC  the Medical Information and Release Form as outlined in the Contract Documents. In addition, Clients are asked to review their Medical Information and Release Form as it relates to their trip. Any questions, comments or decisions related to the Client’s physical or mental suitability for a trip shall take place between the Client and their medical practitioner. The Client must complete the medical form honestly, and accurately and disclose all medical history and information. Juliemar Productions LLC will review the information submitted, and keep the information in accordance with the privacy policy as outlined in the Medical Information Form. Juliemar Productions LLC reserves the right to challenge any information submitted, ask for further information or clarity on certain points, or reasonably reject or rescind a client’s booking based on the medical information presented to Juliemar Productions LLC. In the event the Client has made a booking with Juliemar Productions LLC  and subsequently is unable to complete the required medical form for any reason by the dates specified in the Contract Documents and/or Payment Invoice, Juliemar Productions LLC  reserves the right to treat the booking as canceled, and applicable cancellation penalties apply.

a. The Client acknowledges and understands that their trip may be to a destination that is remote, isolated, and removed from medical care facilities. Medical facilities vary from country to country and Juliemar Productions LLC  makes no representations and gives no warranties in relation to the standard of such treatment. The Client agrees and acknowledges the risks, dangers, and limited availability or lack of any medical care associated with such travel and, together with all limitations of liability found in this document and the Contract Documents including those found in Medical Information and Release Form, absolve Juliemar Productions LLC  of any liability of such risks, dangers, and failure to provide medical care.

b. The Client understands the honest completion of the Medical Information and Release Form will assist all concerned in an emergency situation. In the event there is a dispute between Juliemar Productions LLC and the Client in regard to the Client’s physical or mental suitability for an adventure, the matter will be referred to a medical professional at the Client’s expense.

c.  Juliemar Productions LLC must be notified in writing at the time of booking of any medical conditions, pregnancy, physically or mentally challenged conditions or disabilities which may affect fitness to travel. Juliemar Productions LLC  shall not be held liable for the Client’s failure to notify Juliemar Productions LLC  of any such conditions, and the Client assumes all risk for failure to disclose all aforementioned medical conditions. The Client’s failure to notify Juliemar Productions LLC  of such conditions may result in the client being refused travel, in the case that results in cancellation, 100% of the cancellation fees are the responsibility of the Client. Some trips may be unsuitable for Clients due to age, mobility, pregnancy or physical or mental conditions. It is the Client’s responsibility to check prior to booking. For safety reasons, Juliemar Productions LLC  may refuse to carry pregnant women or Clients with certain mental or physical conditions. Juliemar Productions LLC  is not required to provide any special facilities unless it has been agreed to do so in writing. Juliemar Productions LLC will do its best to meet Clients special requests including dietary, but such requests do not form part of the Contract and therefore Juliemar Productions LLC  is not liable for failing to provide these requests.

4. CURRENCY

Juliemar Productions LLC sells its adventures in United States Dollars (USD).

5. BOOKING DEPOSIT

At time of booking a non-refundable $500 deposit is required per person per trip as indicated on your Payment Invoice, including for Client’s paying in full. The following are Juliemar Productions LLC ’s booking deposit schedules unless otherwise indicated:

•  Bookings more than 180 days prior to departure shall require a deposit as indicated by the Payment Invoice.

• Bookings more than 90 days but less than 180 days prior to departure shall require a deposit, plus first payment as indicated by the Payment Invoice.

• Bookings less than 90 days prior to departure shall require full payment as indicated by the Payment Invoice.

The non-refundable deposit should be sent to Juliemar Productions LLC . Some trips may require a higher deposit or full payment at the time of booking. If deposit is different from that outlined in this clause, Juliemar Productions will notify the Client of this requirement at the time of booking and detailed on the Payment Invoice.

6. FINAL PAYMENT AND ACCEPTANCE OF BOOKING

a. Final Payment: Acceptance of the Client’s booking shall be confirmed in writing by Juliemar Productions LLC. Please refer to the confirmation invoice and/or confirmation email for details regarding final payment. Full payment of the balance of the trip is 90 days prior unless otherwise indicated. If full payment is not received by the due date, then rates and trip space cannot be guaranteed and Juliemar Productions LLC has a right to cancel your trip and keep any and all Client deposits. If a booking is made 90 days or less before the departure date of the first service booked, then the full payment amount is payable at the time of application and booking; failure to remit the full amount shall deem the trip voidable by Juliemar Productions LLC  as it was not properly booked by the Client.

b. Client Details: In order for Juliemar Productions LLC to confirm and guarantee the Client’s travel arrangements, the Client must provide all Client details with their final invoice payment as per the dates specified in the Contract Documents. If the Client does not provide all details 90 days or more before departure a fee of $250 USD will be charged to the Client. In the event where client details have not been received by Juliemar Productions LLC 60 days prior to the Client’s adventure departure, Juliemar Productions LLC  reserves the right to treat the trip as canceled and the participant acknowledges that their spot on the trip will be forfeited, and full penalties will apply. Client detail requirements may vary by trip.

c. Traveling with Children: The minimum age for Clients traveling on a trip is based on the trip chosen. An adult over the age of 21 must accompany every 2 children under the age of 18. All inquiries with respect to children are subject to review and approval by Juliemar Productions LLC , which maintains and reserves the right to restrict the number of travelers under the age of 18 on adventures. If the adult accompanying the child is not the child’s parent, then a “Parental Consent Guardianship Form” must be signed by the parent or legal guardian and received by Juliemar Productions LLC  prior to departure.

d. Credit Card Charges: Juliemar Productions LLC  shall not be responsible for any charges applied to credit card transactions and shall not refund or return any fees by third parties as incurred during the transaction of the trip cost. If the client requests a refund that falls within Juliemar Production’s refund policy, and the client had paid for the trip using a credit card, a refund will be granted less 3% for transaction fees and less 4% for non-US credit cards.

7. CANCELLATION / TERMINATION OF TRIP BY THE CLIENT

General Cancellation- The cancellation charges are expressed hereafter as a percentage of the total trip price, excluding insurance:

• Cancellation 90 days or more before departure: Loss of 20% of total trip cost

• Cancellation 90 days or less prior to departure: No Refund

• Cancellation at or after trip departure: No Refund

• Custom trips may vary in cancellation policy from those described herein, and will be detailed at time of booking.

8. CANCELLATION / TERMINATION OF ADVENTURE BY JULIEMAR PRODUCTIONS LLC

Cancellation is defined as a complete termination of the entire trip and location offering. Juliemar Productions LLC  reserves the right to cancel any trip for any reason, but will not cancel an adventure less than 90 days before departure except for force majeure as outlined in Section 17, for local permitting issues or any other reasonable concern. Juliemar Productions LLC  will give reasonable effort to notice the cancellation of a trip by email. When a trip is canceled by Juliemar Productions LLC , the Client may choose between a full refund of all monies paid less 20% of the total adventure cost, any non-refundable monies paid like accommodations, local transportation, and permits, and less 3% for credit card bookings (less 4% for non-US credit cards). Or, if offered in the sole discretion and option of Juliemar Productions LLC , any alternative trip offered by Juliemar Productions LLC  at no extra cost to the Client save for any local payments required as outlined in the final Contract Documents for the alternative trip and/or any other literature or itinerary received by the Client from Juliemar Productions LLC . Juliemar Productions LLC  is not responsible for any direct, incidental, consequential damages, expenses or losses that the Client may have incurred as a result of the booking including, but not limited to, visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment and opportunity. If the alternative trip chosen is of a lower value than that originally booked, then the Client is entitled to a refund of the price difference. If the Client is offered a refund but requests an alternative tour of a higher value than that originally booked, then the Client must pay the difference in price. Where a significant element of the trip cannot be provided, Juliemar Productions will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, Juliemar Productions LLC will provide the Client a refund of unused adventure portions.

9. UNUSED SERVICES

There will be no discounts or monies refunded for missed or unused services, including the Client’s voluntary or involuntary termination/departure from the trip, which includes but is not limited to sickness, death of a family member etc, late arrival on the trip, or premature departure either voluntarily or involuntarily.

10. PRICES AND SURCHARGES

No price increases will be made to a booking 30 days or less before departure. Juliemar Productions LLC  reserves the right to impose surcharges (price increases) up to 30 days before departure due to unfavorable changes in exchange rates, increases in air fares or other transportation/fuel costs, increases in local operator costs, taxes, or if government action should require us to do so. Juliemar Productions LLC will absorb 15% of any such surcharge. If the surcharge/price increase is for more than 15% then the remainder will be charged. If any surcharge results in an increase of more than 30% of the adventure cost, excluding insurance premiums, the Client may cancel the booking within 14 days of notification of the surcharge and obtain a full refund of all monies paid to Juliemar Productions LLC. All cancellation requests shall be received in writing via email with a reply from Juliemar Productions LLC.

11. BROCHURE AND WEBSITE VALIDITY / WARRANTY OF STATEMENTS

The prices in this brochure and website are based on the rates and costs in effect at time of the printing the brochure or posting on the website. Juliemar Productions LLC reserves the right to alter any and all prices.

12. CHANGES

a. Changes made by Juliemar Productions LLC: While Juliemar Productions LLC will endeavor to operate all trips as advertised, reasonable changes in the itinerary may be made where deemed necessary or advisable by Juliemar Productions LLC . If Juliemar Productions LLC makes a major change, Juliemar Productions LLC  will inform the Client as soon as reasonably possible if there is sufficient time before departure. When a major change is made the Client may choose between accepting the change, obtaining a full refund of all monies paid to Juliemar Productions LLC  less non-refundable deposit, non-recoupable costs like permits, accommodation, and local transport, and 3% for credit card bookings and less 4% for non-US credit cards (excluding Trip Cancellation Insurance Premiums and/or flights) or accepting any alternative adventure offered by Juliemar Productions LLC . The definition of a major change is deemed to be a change affecting at least one in three full days of the itinerary. If the major change is due to force majeure or unforeseen circumstances no compensation is payable. Some changes to the itinerary may happen on adventure as a result of unforeseen circumstances or local situations. Any changes made to alter the itinerary as a result will be made with full authority of the Juliemar Productions LLC Trip Leader and any direct or indirect cost incurred as a result will be the responsibility of the Client.

b. Transfer to another departure (by Client): A transfer from one trip date to another can only be made more than 90 days before departure date and only if approved in writing by Juliemar Productions LLC  . If such a request is accepted by Juliemar Productions LLC , Juliemar Productions LLC  reserves the right to charge up to the deposit amount of the first booked adventure. Any request to transfer received less than 90 days before departure will not normally be accepted. In this case the Client must cancel the booking and then re-book on another trip. The Client may only transfer the booking to a departure date in the current season and may not transfer the booking to future seasons. Any such transfers will be regarded as cancellations and cancellation fees will apply.

c. Transfer of name: If the Client is prevented from traveling on the trip booked by circumstances such as those which would permit a claim on a standard cancellation insurance policy, the booking may be transferred to another person, provided they meet all the requirements relating to that trip and have read, understood and agree to the Terms and Conditions of this contract. More than 90 days before departure, up to the deposit amount of the adventure will apply. Within 90 days name transfers are not permitted.

d. Amendments: Any amendments to a file within 90 days of a departure will depend on availability and will be on a request basis. Any extra costs incurred for making the change will be charged to the client’s final balance.

13. ACCEPTANCE OF RISK

I understand traveling with Juliemar Productions LLC may involve risks (and rewards) above and beyond those encountered on a domestic holiday, and that I am undertaking an international trip with inherent dangers. I understand I am traveling to geographical areas where, among other things, the standard of transport, safety, hygiene, cleanliness, medical facilities, roads, parks, streets, telecommunications and infrastructure development may not be of the standard I am used to at home. I have read and understood the Juliemar Productions LLC information literature and documents for this trip I am undertaking and have provided details of any pre-existing medical conditions I may have to Juliemar Productions LLC  representatives. I accept these risks and obligations and I fully assume the risks of travel. I fully and forever release and discharge Juliemar Productions LLC  and all other related, affiliated, associated or otherwise connected corporations, partnerships, individuals and other entities and all of their respective officers, directors, employees, contractors, agents, successors and assigns (collectively, the “Releasees”) from any and all costs (including, without limitation, actual legal costs), claims, demands, actions, causes of action and liabilities whatsoever for any and all losses, damages, death or injuries to persons or loss of property, which may be sustained by me in connection with or in any way relating to this trip, due to any cause or reason whatsoever including, without limitation, the reckless, willful or negligent actions or omissions of the Releasees or any other person or persons. Optional Activities: I understand during my trip there may be opportunities to undertake activities, which do not form part of the itinerary. I understand Juliemar Productions LLC  makes no representations about the safety or quality of the activity, or the standard of the independent operator running it. I also understand Juliemar Productions LLC is in no way responsible for my safety should I elect to enter into such optional activities. With full knowledge of the above, I may still elect to partake in the activity, and if I do so, I assume full responsibility for any risks involved, and the waiver and release of the Releasees set out in the foregoing paragraph shall apply to such optional activities.

14. AUTHORITY ON ADVENTURE

By booking with Juliemar Productions LLC, the Client agrees to abide by the authority of the trip leader or a Juliemar Productions LLC  representative. The Client must at all times strictly comply with the laws, customs, foreign exchange and drug regulations of all countries visited. If the Client is affected by any condition, medical or otherwise, that might affect other people’s enjoyment of the adventure, the Client must advise Juliemar Productions LLC  at the time of booking. Should the Client fail to comply with the above or commit any illegal act when on the adventure or, if in the opinion of the trip leader, the Client’s behavior is causing or is likely to cause danger, distress or annoyance to others Juliemar Productions LLC  may terminate that Client’s travel arrangements without any liability on Juliemar Production LLC’s part and the Client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements.

15. GUARANTEED DEPARTURES

Juliemar Productions LLC guarantees selected departures at their sole discretion. This guarantee of departure is subject to force majeure situations, and Juliemar Productions LLC reserves the right to remove the guaranteed designation at any time due to circumstances beyond reasonable control. Juliemar Productions LLC will not be held accountable for any indirect cost resulting to the client for this action.

16. TRAVEL DOCUMENTS

a. The Client must be in possession of a valid passport required for entry, departure and travel through each destination point along the itinerary of the adventure, (passport must be valid 6 months past the return date), all insurance policies required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, prior to the start of the adventure and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by Juliemar Productions LLC  regarding climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client, and Juliemar Productions LLC  is not responsible for any errors or omissions as to the information provided.

17. FORCE MAJEURE

Juliemar Productions LLC shall not be liable in any way to the Client for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for Juliemar Productions LLC’s failure to commence, perform and/or complete any duty owed to the Client if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by a Force Majeure Event. Force Majeure Events are defined as one whose occurrence was not reasonably foreseeable at the time of entering into this Contract and which is beyond a party’s reasonable control. Such events include but are not limited to, an Act of God, pandemics, epidemics and viral outbreaks, war or war like operations, terrorist activities or threat thereof, civil commotions, labor difficulties, whether or not Juliemar Productions LLC is a party thereto, interference by authorities, political disturbance, howsoever and wheresoever any of the same may arise or be caused, riot, insurrection and acts of government authority or restraint of any kind including those that affect domestic and/or international travel, border closings, border limitations, border restrictions, fire, extreme weather or any other cause whatsoever beyond the reasonable control of Juliemar Productions LLC . 

18. INSURANCE

It is mandatory that all Clients obtain a travel insurance policy to travel with Juliemar Productions LLC with a minimum medical coverage of $100,000 USD and this insurance should cover personal injury and medical expenses. Clients must be able to provide proof of their coverage as per the required amounts above if requested by the Trip Leader or Juliemar Productions LLC  Representative. It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client. Juliemar Productions LLC  shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen, are not subject to reimbursement by Juliemar Productions LLC. Losses due to ordinary wear and tear or Force Majeure events are not reimbursable. Juliemar Productions LLC  does not accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by Juliemar Productions LLC  including, but not limited to hotels, vessels, or any other mode of transportation. The Client acknowledges that the cost of the trip does not include insurance, and that the Client is required to obtain separate coverage at an additional cost.  

19. STANDARDS ON TRIP

The Client acknowledges the quality of the products and services, including accommodations, transport and all other services related to the trip that are organized by Juliemar Productions LLC or its representative may be different in standard to what the Client may expect at home. Further, the Client understands, appreciates and accepts any variance in quality or level of service as a part of the travel experience. All arrangements made by Juliemar Productions LLC  are done so with best of intentions to match any description provided, however, the Client reasonably allows for local conditions to influence products and services.

20. RESPONSIBILITY FOR YOUR TRIP

All services herein are organized by Juliemar Productions LLC . Notice is hereby given that all arrangements made on behalf of the Client are made by organizers on the sole condition that the organizers shall not be held responsible for any injury, death, accident, delay, loss, damage or irregularity which may be occasioned through acts of Juliemar Productions LLC and/or persons engaged in carrying out the arrangements. Juliemar Productions LLC  acts as an agent for transport companies, hotels and other contractors and shall not be held liable for any injury, damage, loss, delay or irregularity that may occur, including, but not limited to, any defect in a vehicle or any other form of conveying a traveler, acts of God, detention, delays or expenses arising from quarantine, strike, riots, theft, Force majeure events, civil disturbance, government restriction or regulation, accident by aircraft, boat, bicycle, motor vehicle or any other form of transport or in any hotel or guest house, pension, or other form of accommodation. The Client acknowledges that the quality of the products organized by Juliemar Productions LLC including accommodations and all other services related to the adventure which are organized by Juliemar Productions LLC , are not within the control of Juliemar Productions LLC  and that in any event the quality of such products may be compromised by local conditions. Accordingly, the Client hereby releases Juliemar Productions LLC from all claims and causes of action arising from any damage, loss of enjoyment, inconvenience, or injuries related to the quality of such products. The information contained on Juliemar Production LLC’s website and related marketing materials is correct to the best of Juliemar Production LLC’s knowledge and Juliemar Production LLC  accepts no liability for any inaccuracies contained herein. Juliemar Productions LLC reserves the right to alter any itinerary in progress or service at any time without penalty to Juliemar Productions LLC. Any additional expense or cancellation shall be borne by the customer. The organizer reserves the right to withdraw or refuse any service to any customer at the discretion of the organizer. Payment of deposit is taken as acknowledgement and agreement to these terms and conditions.

21. DISCOUNTS

All discounts and reduced pricing are applied at Juliemar Production LLC’s discretion.

22. CLAIMS AND COMPLAINTS

If a Client has a complaint against Juliemar Productions LLC, the Client must first inform the Trip Leader (if it’s not Julie Hartigan) at the earliest opportunity to allow the grievance to be rectified. If satisfaction is not reached, the Client must contact Juliemar Productions LLC in writing while on an adventure in order to ensure that Juliemar Productions LLC  is provided the opportunity to rectify the matter. Failure to indicate dissatisfaction while on the trip may bar or reduce the Client’s ability to claim compensation from Juliemar Productions LLC. If satisfaction is still not reached through these means on a trip, then any further complaint must be put in writing via email at juliehartigan@gmail.com, no later than three days after the final day of the Client’s adventure. Juliemar Productions LLC will not accept any liability for claims received after this period. It is the responsibility of the client to be familiar with and follow Juliemar Production LLC’s claims and complaints process.

23. SUPPLIERS CONDITIONS

Airlines, railways, coach and shipping companies and other suppliers have their own booking conditions or conditions of carriage, and the Client will be bound by these as far as the relevant transport provider or supplier is concerned. Some of these conditions may limit or exclude liability on the part of the relevant transport provider or other supplier, and they are often also subject to various international conventions.  Juliemar Production LLC’s liability will be limited to and shall not exceed that of its suppliers. The Client is precluded from making a double recovery by making the same claims and seeking the same recovery against   and its suppliers.

24. LOCAL CONDITIONS

The Client acknowledges he or she will be visiting places where the political, cultural and geographical attributes present certain risks, dangers and physical challenges different than those present in her or his daily lives. By booking travel with Juliemar Productions LLC, the Client acknowledges she or he has considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to such travel conditions. The Client is solely responsible for acquainting themselves with customs, weather conditions, physical challenges and laws in effect at each stop along the itinerary.

25. OPTIONAL EXTRAS

Optional extras do not form part of the trip or contract. It is understood and accepted by the Client that any assistance given by the Trip Leader or representative in arranging optional extras does not impose liabilities of any kind on Juliemar Productions LLC . Accordingly, the Client hereby releases Juliemar Productions LLC  from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to the quality of such products. Optional extras include, as example, but are not limited to, additional museum tours, wine upgrades, massages, add-on days before or after the trip starts, and other extras that are not included in the trip price.

26. SEVERABILITY

In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason, then such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding.

27. SUCCESSORS AND ASSIGNS

These Terms and Conditions shall inure to the benefit of and be binding upon Juliemar Productions LLC and the Client and their respective heirs, legal personal representatives, successors and assigns.

28. ERRORS AND OMISSIONS

Although Juliemar Productions LLC has made a concerted attempt to verify the accuracy of statements made herein, Juliemar Productions LLC  cannot be held responsible for any error, omission or unintentional misrepresentation that may appear in their brochure, travel documents, or on the website.

29. PRIVACY POLICY

Juliemar Productions LLC will provide personal information to suppliers and carriers to enable the operation of the services requested. Juliemar Productions LLC  will do all reasonably possible in endeavoring to protect personal information.

30. FINANCIAL SECURITY

To ensure trip arrangements are fully protected, all monies received as payment for adventures booked with Juliemar Productions LLC  will be deposited in a Trust Account with Bank of America/Merill Lynch. The Juliemar Productions LLC Trust Account is bound by banking regulations and independently audited. Money is held in Trust until the trip is completed or the services comprising the trip have been paid for by Juliemar Productions LLC.

31. APPLICABLE LAW AND CHOICE OF FORUM

This Agreement shall be governed by, and construed in accordance with, the laws of the State of New Jersey without regard to applicable conflict of law provisions.

32. UPDATING OF TERMS AND CONDITIONS

Juliemar Productions LLC  reserves the right to update and amend these terms and conditions at any time. It is the responsibility of the Client to keep updated with any changes. The current version of terms and conditions will always be found on the website www.juliehartigan.com and will be the terms referred to in any dispute.

PRIVACY POLICY

Juliemar Productions LLC  will provide personal information to suppliers and carriers to enable the operation of the services requested.  Juliemar Productions LLC will do all reasonably possible in endeavoring to protect personal information.

JULIEMAR PRODUCTIONS LLC TRAVEL DATA PROTECTION POLICY

Updated: May 25, 2018

Juliemar Productions LLC  is committed to processing data in accordance with its responsibilities under the GDPR and other subsequent laws. If you have any questions about our data protection policy, you can contact our team at juliehartigan@gmail.com.

This data protection policy ensures Juliemar Productions LLC complies with data protection laws, follows good practices, is transparent about how it stores and processes individuals’ data, protects itself from the risks of a data breach, protects the rights of staff, customers, and partners

INFORMATION WE COLLECT ABOUT YOU

For the purpose of providing a travel service to you, Juliemar Productions LLC may collect and hold personal information such as:

Your name, date of birth, gender, postal address, telephone number, email address, passport details, medical information and travel insurance details (where required).

Details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your inquiries.

HOW IS YOUR PERSONAL INFORMATION USED?

Juliemar Productions LLC  may collect, use or disclose your personal information, either directly or through booking partners, for the purposes of offering or booking travel services on your behalf, such as your name, age, address, phone number, e-mail address, emergency contact information, passport information, travel medical information (where required), insurance details, nationality, residency, nutrition preferences, trip evaluations, travel and accommodation preferences, comments you provide us, trip destination information, and payment-related information. This personal information enables us to provide you with trip information, book flights, andaccommodations, process payments, and provide similar travel services.

If you book a Juliemar Productions LLC trip, some travel, stays and experiences may rely on local third-party providers. Please be aware that Juliemar Productions LLC may be required to provide certain personal information to our third party providers for the purposes of delivering your experience. When you book travel services with Juliemar Productions LLC, you consent to collection, use and disclosure of your personal information for the purposes of administering and delivering the travel services you requested.

EUROPEAN RESIDENTS: TRANSFERS OF DATA OUTSIDE EUROPE

Please note that if you are resident in the UK, European Union or European Economic Area (“EEA”) we may hold your personal information outside of the EEA. For instance, your personal information may be held by Juliemar Productions LLC in the United States  (which has been recognized by the European Commission as having an adequate level of privacy protection).

Juliemar Productions LLC may also need to transfer your personal information to travel suppliers and other third parties outside of the EEA, for instance where a supplier is based outside of the EEA. Countries outside of the EEA may not have the same level of privacy laws as exist in the UK, Canada and the EEA. We will take reasonable steps to ensure that your privacy rights are protected.

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

We have implemented measures designed to help protect personal and sensitive information provided to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information that is in our custody and control.

CHANGES TO THIS PRIVACY POLICY

It may be necessary for Juliemar Productions LLC to amend or make revisions to this Data Protection Policy. If we make a change to the Policy, the revised version will be posted on our website. Please refer to this Data Protection Policy for the latest information about our personal information practices.